Online Therapy With UnitedHealthcare Insurance
Trauma-Informed Online Therapy for Adults With UnitedHealthcare Benefits
Healing Should Be Accessible.
Using your UnitedHealthcare insurance can make it easier to begin therapy without the added stress of worrying about the cost.
Jennifer L. Hillier, M.A., LPC-S, provides secure online therapy for adults throughout Texas, Colorado, Vermont, and Florida and is in-network with many UnitedHealthcare plans.
If you're looking for a therapist who understands unresolved childhood trauma, complex PTSD, emotional abuse, narcissistic abuse recovery, perfectionism, people-pleasing, or trauma bonding, you're in the right place.
Helping You Understand the Story Behind Your Survival.
I believe people make sense once we understand the story behind their survival.
Many people begin therapy because they're struggling with anxiety, depression, relationship difficulties, or feeling stuck in patterns they don't fully understand. Often, these aren't the root problem—they're symptoms of adaptive survival responses your nervous system learned long ago.
Healing begins by understanding those patterns with compassion rather than judgment. Together, we'll explore the story behind your survival, heal unresolved trauma, and help you reconnect with your authentic self.
My Approach
I won’t assume that a diagnosis tells me your whole story. We’ll look at what you’re experiencing now, the patterns that keep showing up, and the experiences that may have shaped them. You don’t have to explain everything at once. We’ll work at a pace that gives us room to understand what is happening and decide together where to begin.
Because trauma work should never feel forced, we will not rush into painful memories before you feel ready. We may begin by helping you understand your nervous system, strengthen emotional regulation, and build the internal resources needed for deeper work. Some sessions may focus on making sense of a reaction that surprised you; others may involve processing a painful memory, getting to know a protective part of yourself, or practicing a different response when an old pattern appears. You will remain an active part of deciding what we focus on, how quickly we move, and which of the following therapeutic approaches may be most helpful:
Your treatment plan can change as you learn more about yourself. The aim is to help you understand why these patterns developed, choose how you respond today, and build a life that feels more like your own.
Many of the people I work with already understand their patterns intellectually. They know why they people-please, expect rejection, become overwhelmed, disconnect from their emotions, or care for everyone else while struggling to offer themselves the same compassion—yet insight alone hasn’t changed how they feel or respond. My strength is helping you bridge the space between understanding your patterns and actually changing them.
I listen for the connections between your past experiences, present reactions, relationships, nervous system, and sense of self, then integrate the approaches above to create therapy that is as thoughtful, layered, and individual as your story.
What Can Therapy Help With?
UnitedHealthcare plans often provide mental health benefits that may help cover therapy for concerns such as:
Using Your UnitedHealthcare Insurance Coverage
Every insurance plan is different, but many UnitedHealthcare policies include benefits for online mental health therapy.
Some UnitedHealthcare plans use Optum Behavioral Health to administer mental health benefits. Before booking, confirm that Jennifer L. Hillier is in-network for your specific plan and that online therapy is covered; benefits and costs vary by plan.
I do not accept UnitedHealthcare or Optum EAP benefits. If your EAP is administered through Revive (formerly BHS), please confirm eligibility and authorization before scheduling.
Before your first appointment, please verify your benefits by calling your insurance provider so you understand:
Your estimated copay or coinsurance
Deductible information
Session coverage
Telehealth benefits
My goal is to make getting started feel clear and manageable. Once you’ve confirmed your UnitedHealthcare benefits, you can schedule online. When we meet, we’ll take time to understand what you’ve been carrying and work toward the changes that matter to you.
Private-Pay Online Therapy If Your UnitedHealthcare Plan Isn’t a Fit
If your plan doesn’t cover sessions with me, or you’d rather not use insurance, you can still work with me through private pay. Finding a therapist who understands the experiences behind your patterns matters. You deserve the choice to seek that care even when your insurance network is limited. We can discuss the fee before you schedule so you can decide whether it feels right for you.
