FAQS about Working with Jennifer L. Hillier, M.A. LPC-S

Blue Cross Blue Shield (BCBS)

Molina Healthcare Plan

OPTUM managed plans

United Health Care (UHC)

Yes, I accept the following:

Aetna

Humana

Gilbars

Humana/Tricare East

Yes, I accept the following EAP coverage.

Optum EAP

BHS EAP

Individual Therapy and EMDR Sessions Rates:

Intake Session (50 to 60 minutes) $200.00

Therapy Sessions (50 to 60 minutes) $180.00

Therapy Sessions (60 to 90 minutes) $250.00

Relationship, Family, Discernment Therapy Rates:

Intake Session (50 to 60 minutes) $250.00

Therapy Sessions (60 to 90 minutes) $200.00

Other Therapy and Coaching Rates and Fees:

EAP Therapy Session (37 to 45 minutes) $125.00

Coaching Session (37 to 45 minutes) $100.00

Other Service Rates & Fees Not Covered By Insurance Plans:

Court Fee $ 395 per hour with a 8 hour minimum. This does not include other expenses. Must provide retainer and 60 day notice.

Phone Consultation $125.00 per 45 min.

Reports/Evaluations $180.00 per hour.

You can schedule an appointment online by going to Jennifer L. Hillier client portal. The link is provided for you below. All appointment are online only: Therapy Portal

Online Counseling, is commonly known as telehealth, teletherapy, and virtual counseling. Virtual Counseling allows the therapist to see client through out Texas using a HIPAA video compliant web conferencing.

Once you have scheduled your appointment and completed and uploaded all required documents. You can expect the following :

• Comprehensive initial intake session which may include assessments. Please complete a ROI for a collaborative approach with your treating physician.

• Personalized mindful treatment plan with targeted objectives to help you reach your goals.

• Weekly or Bi-weekly 60 to 90 minute, 1-on-1 virtual counseling sessions. You will be able to schedule and cancel your appointment on the client portal.

• Evidence based therapeutic counseling, psychoeducation, guidance, and support.

• Helpful coping skills, tips, and tricks for alleviating symptoms and navigating your unique obstacles.

Counseling Services out of the scope for this practice are the following:

Client looking for Testimony for Child Custody Cases.

Client with active Child Protective Services.

Client looking for Testimony for Divorce proceeding.

Client Requesting FLMA letter.

Client Applying for SSI.

A minimum 48 hour notice for cancellation is required. Mending-hearts reserve the right to charge you the full session rate if you have given us less than 48 hours notice. I understand that sometimes cancelling a session is unavoidable. Please contact us to explain the situation. Mending-hearts is not inclined to charge you for missing a session, as long as, you have tried to contact us, as soon as possible. I ask you to give us as much notice as possible in order for us to allocate the session to someone else. If I am unable to allocate the session, you will be charged the full session rate.

All appointment cancelled 48 hours before appointment will be fully refunded. Please allow 7 business days to process your request. There are circumstances in which it is not possible to give a 48 hour notice. In certain events. We have the options at our discretion to reschedule your appointment at a later time if you were not able to cancel your appointment within the 48 hour window. This option is typically for emergency only with verified documentation. Please make sure to fax your documentation to fax number 210-899-1415 or secure encrypted email.